How we collect, use, and protect your personal information.
Welcome to DM & CO ELITE ("we," "our," or "us"). We are a luxury real estate and automobile company committed to protecting the privacy and personal data of our clients, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please refrain from using our services.
This policy applies to all personal information we process in connection with our business, including information collected through our website, phone calls, emails, in-person meetings, and any other means of communication.
We collect several types of information in connection with providing our luxury real estate and automobile services:
| Data Type | Examples | Source |
|---|---|---|
| Personal Identity | Full name, date of birth, nationality, ID documents | Provided by you directly |
| Contact Details | Email address, phone number, postal address | Provided by you directly |
| Financial | Budget range, proof of funds (where required) | Provided by you for transactions |
| Preferences | Property type, location, vehicle specifications | Provided by you or inferred |
| Usage Data | IP address, browser type, pages visited, time spent | Automatically collected |
| Communications | Emails, WhatsApp messages, call records (with consent) | Via our communication channels |
We use the information we collect for the following legitimate purposes:
We will only use your personal data for the purposes for which it was collected, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose.
DM & CO ELITE values your privacy and does not sell your personal data to third parties. However, we may share your information in the following limited circumstances:
Property developers, dealers, and service providers who assist in completing transactions
Regulators, law enforcement, or courts when required by applicable law
IT, marketing, and analytics providers who process data on our behalf under strict agreements
In connection with a merger, acquisition, or sale of business assets, with prior notice
All third parties are required to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.
We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These measures include:
While we strive to protect your personal data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and avoid sharing sensitive information over unsecured channels.
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage information. Cookies are small data files stored on your device that help us understand how visitors interact with our site.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for the website to function properly | Session |
| Analytics | Help us understand how visitors use our site (e.g. Google Analytics) | Up to 2 years |
| Preference | Remember your settings and preferences | Up to 1 year |
| Marketing | Used to deliver relevant advertisements (only with consent) | Up to 90 days |
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
Depending on your location and applicable law, you may have the following rights regarding your personal data:
To exercise any of these rights, please contact us at sales@dmcoelite.com. We will respond to all legitimate requests within 30 days.
We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.
In general, we retain client transaction records for a minimum of 7 years following the completion of a transaction, in line with standard business and regulatory requirements. Marketing preferences and general enquiry data are retained for up to 3 years from your last interaction with us, after which they are securely deleted.
If you request deletion of your data, we will act on your request promptly and notify you once the data has been removed, except where we are legally required to retain it.
Our services are intended solely for adults aged 18 years and above. We do not knowingly collect, solicit, or process personal data from individuals under the age of 18. If you believe that we have inadvertently collected information from a minor, please contact us immediately at sales@dmcoelite.com and we will take prompt steps to delete such information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on our website.
We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to reach out to us:
We are committed to working with you to resolve any concerns about our use of your personal information and aim to respond to all enquiries within 2 business days.